The next ten years will be a digital decade for retail. The COVID-19 pandemic catapulted global e-commerce into the future, forcing even smaller and more traditional retailers to move into the online sector. This e-commerce boom has forced retail and consumer packaged goods (CPG) companies to rethink how to move forward. For many of them, adopting e-commerce will influence whether their business survives by staying relevant.
Outsourcing provides a cost-effective alternative to in-house employees and allows you to focus on what you do best.
Whether you own an ecommerce website, sell products on Amazon or you’re a blogger who scours the internet for the best deals, there are tasks you can outsource to a virtual assistant that will decrease your stress and increase productivity.
Hiring a virtual assistant to manage pieces of your business that are bogging you down will help you focus on what you do best. You’ll be able to work within your zone of expertise and have someone on your team who understands how to support and anticipate the needs of your customers and business.
What type of tasks do ecommerce companies and retailers typically outsource?
- Administration
- Blogging
- Content writing
- Credit card processing
- CRM management
- Customer details management
- Customer service / support
- Data entry
- Deal promotion
- Drop shipping
- Email support
- Handling sales operations
- Image editing
- Image manipulation
- Image uploading
- Inbound sales
- Invoicing
- Keeping track of stocks
- Live chat
- Newsletter management
- Order processing
- Order reconciliation
- Outbound sales
- Partner onboarding
- Price comparisons
- Procurement
- Product updating
- Products optimization
- Refund management
- Returns management
- Sales management
- Search engine optimization
- Social media management
- Stock and inventory management
- Surveys
- Telephone support
- Translation services
- Video production
- Voice chat
- Website maintenance